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Sometimes when you pay for an item with a credit or debit card, you’ll go through PayPal guest checkout.
If your payment was processed by PayPal, your order is covered by the eBay Money Back Guarantee and PayPal Purchase Protection. However, if you have an issue and need to open a case, you’ll need to sign up for a PayPal account and use the same email and credit or debit card so you can view your PayPal guest purchases.
If you receive an error, it may be because your credit or debit card is already linked to an account. For your security, a card can only be linked to one PayPal account. You’ll need to log in to the associated PayPal account or choose another card.
For more help setting up or accessing your PayPal account, contact PayPal.
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