Here's what we found for "Someone has used your account"

If you think someone is trying to take over your account or already has, please do the following:

  • Change your password immediately
  • Ask anyone who has permission to use your account if they made changes to it
  • Change your secret question
  • Verify your contact information and payment details
  • Check your active bids and listings to make sure they're yours

If you can't sign in, contact us immediately. If an unauthorized person used your account, we may temporarily suspend it until it's secure again.

If you had an eBay gift card balance or eBay Bucks balance on your account, and you think someone else has spent it without your permission, please contact us immediately.

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