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ladyhawkem, asks
July 25, 2016

I recently purchased an item on Ebay paying with PAYPAL.Shortly after purchase was paid, vendor contacted me DIRECTLY saying he would ship item as soon as I sent Credit Card info to pay for it. I informed him payment had already been made through PP. (VIOLATION: Contacting buyers directly and not through Ebay messaging).  I have not heard ANYTHING back from him.

 

Shortly after his email, I checked my PP and my Credit Card for this transaction: Both had been billed. I returned to Ebay to check on my purchase to find 'the item was no longer available' and that the Seller was no longer listed with EBAY. It has been a week and neither my Credit Card nor PayPal has been refunded.

 

I have spent HOURS trying to contact EBAY directly, with no success due to needing the above information to jump through their many hoops. I still can't reach them. I'm not a happy camper at the moment! lol 

Any suggestions please?

Thank you!

LH

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