Answers from the eBay Community

... Read more
arivle1977, asks
July 05, 2017

My question is how to close a return request. I bought an item and the seller send me a different item not the one i bought. I informed the seller that i received a wrong item and that i will need an exchage. The buyer exchanged my item and i sent the wrong item back to the seller. I need to close the return request. Resolution center says that i do not have any open requests and i do not know how should i close this request.  I tried contact us option but when i select the item i need help with i only see the words that your refund should be issued by July 7. I do not need i refund. How can i close this requst that the seller does not get any strikes on his account or will it be closed automatically ? Any help will be appreciated. Thank you.


Was this information helpful?

100 characters left

Thanks for your feedback!