Answers from the eBay Community
... Read more
Someone used my email address to open an Ebay account. I blocked email associated with this user and apparently blocked all email from ebay in the process. I tried to purchase something from ebay as a guest and used this same email address. I comlpeted the purchase but I never received a confirmation email, apparently because it was blocked. I since used my email address to change the ebay password of the other user, so now I can access ebay. Is there any way to retrieve the confirmation email related to my recent purchase?
I purchased a phone as a guest and now I dont know how to contact seller . I dont have the purchase in my history because I was a guest at the time . Can anyone advise ? thanks.
I bought a item on here as a guest on the 19th of last month and the money for the item was taken from my account, but I never received a email confirmation of any kind. So I don't know if the seller just took my money and kept the item or if it has been shipped. I have no way of knowing. I made this account to hopefully get some help. Since I don't have any information on the item I bought I can't even contact support. At the time I didn't think I needed a account to buy something since I don't use ebay at all until now. Only information I have is what showed up in my bank transaction about the sellers paypal.
Is there a way to find out about my purchase or get in contact with ebay support? Please help.