Answers from the eBay Community
... Read more
The winning bidder's shipping address is in a country I don't ship to. When I try to "cancel the sale" I have to give a reason, but none of the options have anything to do with the buyer being in another country. How do I cancel this order for this reason?
I contacted the buyer thru ebay, havent heard back.
What do I do? Hope that the buyer has a family member in the US....I do not wish to list the item again.
My auction for an Apple computer completed 4 days ago. The auction was for local pickup only. The winning bidder is from Venezuela - a country I specifically blocked in the auction. (I blocked everyone who is not in N.A. - the most restrictive I could be.) From the listing:
The winning bidder has no reviews, no stars, etc. And has only been an eBay member for 3 months (since October 16, 2016). I also blocked bidders who have no PayPal account, are from the excluded countries (don't ship to, even though this is a Local Pick-up Only auction), have the most strict unpaid items and policy violations, etc.
The winning bidder has only replied to my communications with a simple, one-line response:
I have friend close to you.
You near Mississippi, no?
I have friend.
Etc. This has gone on for 4 days now. It is clear to me that this is setting up to be a scam, or at least not going anywhere. No one is coming to pick up this computer!
Also, I did not allow for the eBay Global Shipping Program.
What do I do? I can cancel the auction (no refund necessary since he has not paid), but can I avoid a bad feedback score from this "buyer"? Can eBay help?
(And, how does this bidder even get to see this auction and bid on it when he has a primary ship-to address that I thought I was excluding the auction from?)